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Useful Contacts

Please note: Links from the SYH Charterhouse website to third party websites do not constitute any endorsement of these third party companies or organisations and are provided purely as a convenience and an additional source of information to our users.

To check authorised and regulated firms:

THE FINANCIAL SERVICES AUTHORITY
25 The North Colonnade
Canary Wharf
London E14 5HS

Main Switchboard: 020 7066 1000
Consumer Helpline: 0845 606 1234
Minicom/Textphone: 0845 730 0104
Fax: 020 7066 1099

www.fsa.gov.uk
www.moneymadeclear.fsa.gov.uk
 

For impartial advice and information:

COUNSEL AND CARE
Advice Line: 0845 300 7585
Email: advice@counselandcare.org.uk
www.counselandcare.org.uk

CITIZENS ADVICE BUREAU
www.citizensadvice.org.uk
www.adviceguide.org.uk

COMMUNITY LEGAL SERVICE (CLS)
Tel: 0845 608 1122
www.clsdirect.org.uk
 

For information on benefits, entitlements and tax issues:

DEPARTMENT FOR WORK AND PENSIONS
Benefit Enquiry Line (Freephone): 0800 88 22 00
Tel: 020 7712 2171
www.dwp.gov.uk

DIRECTGOV
www.direct.gov.uk/en/Over50s/index.htm

THE PENSION SERVICE
Freephone: 0800 991234
Textphone: 0800 169 0133
www.thepensionservice.gov.uk

HM REVENUE AND CUSTOMS (HMRC)
For tax information call 0845 9000 404
www.hmrc.gov.uk

AGE POSITIVE
www.agepositive.gov.uk/index.asp
 

For information and advice on debt:

NATIONAL DEBTLINE
Freephone 0808 808 4000
www.nationaldebtline.co.uk

CONSUMER CREDIT COUNSELLING SERVICE
Freephone 0800 138 1111
www.cccs.co.uk
 

To find a Solicitor:

THE LAW SOCIETY OF ENGLAND AND WALES
113 Chancery Lane
London WC2A 1PL
Tel: 020 7242 1222
www.lawsociety.co.uk

 
Equity Release may involve a Lifetime Mortgage or a Home Reversion plan. To understand the features and risks, please ask for a Personal Illustration.